Delete your account

In the app

1. In My trips, tap the circle with your initials at the top.
2. Tap Delete account at the end of Profile and settings.
3. Check what happens to your trips, type DELETE and tap Delete my account.

Deletion is immediate, and you get an email confirming it.

Without the app

Don't have the app any more, or lost access? Ask by email, and tell us your account's email address.

We'll confirm by sending a code to that email. Deletion is done within 15 days, and you get an email when it's finished.

If the button doesn't open your email, write to support@awayproof.com with the subject "Delete account".

What happens to your data

• Deleted: your login, name and settings, your comments, your votes and the cover photos you uploaded.
• Kept, without your name: ideas, stops and legs you added or chose.
• Kept, so the balances add up: expenses and payments involving you, with your name followed by "(account deleted)".

Trips you look after go to another person on the trip with an account. If nobody is left, the trip is deleted.

What's still kept for a while

• Backups: deleted within 7 days.
• Access logs (IP address and time): kept for 6 months, as Brazil's Marco Civil da Internet (Law 12.965/2014) requires, then deleted.
• We can't delete PDFs you already shared outside the app.

Details in the Privacy policy.

Only joined through the link, without an account?

You don't have an account to delete. In the browser you used, open the trip, tap "change name" and choose Delete my data from this trip. Ideas you suggested stay, without your name.

Lost the link or the browser? Write to support@awayproof.com.